Frequently asked questions

Where are you located?

Do you offer delivery?

What are your opening hours?

How far in advance do I need to place an order?

How do I place an order?

How long does a cake last and how should I store it?

Do you offer shipping?

What do I need to organise before my wedding cake delivery?

What about allergies and dietary requirements eg. Nut-free, gluten-free, dairy-free?

Can I order from you and pick it up from Raeward Fresh Queenstown?

How to be sure my order has been placed and when can I expect to get confirmation from you?

Do you do Novelty cakes?

I’ve changed my mind, how do I change or cancel my order? Do I get a refund?

Do I have to pay a deposit for cake orders?